Microsoft Partners

Are you a Direct Bill Partner?

Then you already know: big changes are coming.

Starting October 1, 2025, Microsoft will require:

  • $1M+ USD in annual CSP revenue
  • 24/7 helpdesk and Advanced Support for Partners (ASfP)
  • Ongoing GDAP and security compliance
  • Operational and financial responsibility for your customers

Now's the time to think about your next move.

This is where we come in...

We can help you transition with zero disruption and much less work.

The Standard 02 Square

Here's how we help you

Migrate to Cloud Factory and get rid of the hard parts about being a Microsoft partner. 

Fast migration >
Automated billing >
24/7 tech support >
Killer platform >

You keep your customer relationships.
We handle everything else.

The Standard 13 Wide

Automated Migration

Fasttrack customer migrations 

Customer migrations is usually extremely slow and manual: Getting customer approval. Setting up GDAP. Repeating the process again and again. But not with us. 

Our proprietary Customer Migrator tool handles the approvals, the GDAP setup, the subscription transport, and the tenant cleanup. We have automated the entire thing. No customer involvement. No manual steps. Just click and go. You can migrate your entire customer base in days. 

Here’s how we make the migration process smooth and easy:

  • Fully automated customer migration in record speed

  • Our robot handles customer approval and GDAP setup

  • Zero customer interaction required

Automated Billing

Take control of billing 

Microsoft billing can be a challenge. Manual reconciliation, mismatched reports, and revenue slipping through the cracks. We can help you save time and lost revenue. 

We automate your entire billing flow so you can move faster, earn more, and stay in control.

Here’s how we make billing easier than ever:

  • Automated billing powered by direct data parsing. No manual errors.

  • Stops revenue leakage and speeds up cash flow

  • Works and integrates with most ERP systems

The Standard 07 Wide
The Standard 09 Wide

Microsoft Support

24/7 tech support and compliance. 

Direct Bill sounds great... Until you're stuck handling credit risk, compliance demands, and urgent tickets on weekends. 

With Cloud Factory, you don’t carry that burden. We handle the compliance, support, and partner with you on critical issues, allowing for joint ticket creation and resolution. This means you can stay focused on your customers.

Here’s how we support you:

  • Advanced Partner Support plus Microsoft Premium Support

  • 24/7 phone support for critical incidents

  • Full self-service access through our Partner Portal

Our model. Channel only. Never your customers.

MSP Model

The go-to Microsoft platform

Our cloud management platform gives you the capabilities most Direct Bill setups simply can’t compete with.

We're talking fully automated migrations, ERP-ready billing, and built-in premium support. Everything’s designed to service all your Microsoft customers. 

Our Partner Portal gives you and your customers powerful self-service features rarely available to Direct Bill partners.

Assign Azure Ownership Dark

Want to partner up with us?

Cloud Factory acquires Adobe distributor — Read full press release