Meet Agerion IT, a Dutch IT service provider that started in large IT projects and now runs a fast-growing SMB practice. Their promise to customers is simple: take any IT problem, make it small, solve it practically. See how Cloud Factory became the distributor that finally works the same way.
From a number at a large distributor, to an actual partner
Agerion's old distributors were big and sluggish. Agerion was one account among thousands. The personal connection Agerion gives their own SMB customers every day was the exact thing they were missing upstream. Cloud Factory changed that. Same team, same names, same responsiveness. A partner, not a portal login.
The same simple, practical approach they give their customers
Agerion's whole business is built on making IT small and workable for the entrepreneur running the shop. That gets hard when the distributor behind you is the opposite. Cumbersome ordering. Built-in delays. Manual work everywhere. Cloud Factory's platform gives them one portal for every service, with the manual work replaced by automation. The tools finally match the promise.
Support you can actually reach, not a ticket queue
When a customer calls Agerion, they need answers fast. That only works if their distributor answers fast too. No wait, no ticket sitting for days, no hunting for the right escalation. Just the same team, reachable and approachable, treating Agerion the way Agerion treats their own customers.
Switching distributor is something every MSP dreads. For Agerion, it didn't play out that way. They made clear agreements, got hands-on help from Cloud Factory, and had the whole thing arranged in a matter of weeks. What used to be a project became a milestone. And once the switch was done, the time that used to disappear into distributor admin went back where it belongs: on the customer.
Why Cloud Factory was the right choice for Agerion:
A distributor that matches how Agerion works with their own customers
One portal replacing cumbersome ordering, delays, and manual work
Direct, human support instead of ticket queues
A migration handled in weeks, not months
A growth partner that scales at Agerion's pace
Partnership
Because 'The Standard' is our promise to you of a genuine value-adding partnership.
With Cloud Factory in your corner, you're equipped with never-saw-that-coming advice and a platform that redefines efficiency, simplicity, and support in the cloud services industry.