Case: How IT.no utilized robust APIs to improve service quality

See how IT.no highlights their collaboration with Cloud Factory, emphasizing the API solutions and personalized customer support made for Microsoft Cloud Solutions Providers. 

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Key benefits achieved for IT.no

Personal support

IT.no experienced an increased service level after switching to Cloud Factory that delivers the right service and technical support for MSPs and smaller IT partners. 

Flexible and modern APIs

With Cloud Factory’s time-saving platform, IT.no managed to reduce human errors and ensure efficient IT operations. IT.no's developers love the flexible, robust and modern API integration.

Forward-thinking approach

With shorter path from question to solution IT.no experienced that any technical issues were addressed right away. This makes it easier and more efficient for an MSP to focus on the daily business. 

We don’t really miss anything from Cloud Factory today – it just needs to work.

Thomas, IT.no

Cloud Factory’s APIs are very robust, modern, and flexible.

Michael, IT.no

They’re extremely competent in their field, but they also excel on a social level.

David, IT.no

IT.no’s goal is to help customers with everything related to IT

As a smaller service partner, IT.no prioritizes IT automation tools to reduce human mistakes. The company focuses on helping businesses with everything related to IT, therefore requiring quick solutions to emerging questions. 

To enhance their service quality and efficiency, IT.no sought a partner capable of providing forward-thinking and reliable customer support. Cloud Factory emerged as the ideal solution, offering robust, modern APIs and fostering a strong sense of community among partners. 

Cloud Factory’s Partner Portal eliminates manual hassle by enabling IT.no to automate essential tasks, such as scheduling license upgrades and managing renewals for both new and existing clients—saving time and reducing errors. 

With quick, effective technical support and an intuitive platform, Cloud Factory integrates perfectly into IT.no’s operations. This partnership allows IT.no to focus on their core mission: delivering exceptional IT services to every client.

Creating a sense of community among partners has been really special, and their events have been 10 out of 10.

David, IT.no

I found what they had to offer really exciting, and we’ve been using it ever since.

Thomas, IT.no
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