800+ MSPs across Europe already switched. Here's what they found on the other side.
Today's cloudplexity is real. Platforms that require three windows just to place an order. Billing data that never adds up. Support that puts you on hold and forgets your name.
The Standard is our promise: a genuine value-adding partnership where your growth, your needs, and your success dictate how we work.
Partner benefits
100% partner. That's the philosophy. No upfront costs, no hidden fees, no commitment. Here's what you actually get.
Extravagantly Efficient
Inexplicably Simple
Daringly Helpful
Cheekily Loyal
Unwaveringly Flexible
Intimately Expert
Automated billing
No lost revenue. No manual overrides. No spreadsheet fixes. Just billing that works.
ERP integrations included
The platform
Not a marketplace maze. A fast, clean cloud management platform built for MSPs who manage hundreds of customers.
Order, sell, and manage cloud services in one place. No bouncing between browser windows or vendor portals.
See exactly what each customer spends and what each service earns. Bundle additional services to grow margins.
Select billing cycles. Let Microsoft Robot handle the rest. Subscriptions renew themselves at expiry.
Connect directly to your ERP. Automatically consolidate all customer licenses into one correct invoice.
Let your customers order and manage their own Microsoft licenses. Your brand. Our engine.
No platform fee. No setup cost. The platform is part of the partnership, not an add-on.
What MSPs say
24/7 tech support
No hold music. No ticket queues. Real cloudheads who speak plain English and understand how MSPs work.
Cloud Factory is 1 of only 35 partners worldwide to hold Microsoft's Support Services Designation.
Stronger escalation paths directly into Microsoft engineering for critical incidents
Enhanced support quality with faster, more reliable resolutions
Microsoft-validated support processes that reduce customer churn and improve incident deflection
Self-serve enablement and tooling aligned with Microsoft's Unified ecosystem
Yes. There is no cost to become a partner, nor is there any charge to remain a partner and use our services and platform. You only pay for the Microsoft licenses you sell to your customers.
The process is actually quite simple, and our onboarding team helps with most of it. For example, we assist in transferring your licenses from another distributor.
All Microsoft licenses seamlessly transfer to us from your current distributor without any downtime. Therefore, your customers will not notice any disruption during the switch.
You can transfer all Microsoft cloud solutions, such as Office 365, Dynamics, Power BI, and Azure. We ensure your licenses expire with your current distributor and remove auto-renew, so you avoid double payment.
Automate your billing. Set it up once, and enjoy the ease of invoicing all your customer's cloud licenses – automatically and consolidated. Our automated billing integrates directly to multiple ERP systems.
We always answer the phone—and quickly. The average wait time for our support is only 13 seconds.